Shipping policy

Effective Date: August 2026

AKHAL ENERGY SOLUTIONS LIMITED is committed to delivering quality renewable energy products and professional services in a timely and efficient manner. This shipping & Delivery Policy explains how we process and deliver orders.

Order Processing 

Orders are processed after payment has been confirmed and all necessary project information has been received.

Processing times may vary depending on products availability, order size, and project requirements.

Delivery of Products

We deliver solar products and equipments across Nigeria through trusted logistics partners or our own delivery team, depending on the location and nature of the order.

Delivery times may vary based on :

  • Product availability
  • Customer location
  • Weather conditions
  • Road accessibility
  • Public holiday or unforeseen circumstances

Customers will be informed of estimated delivery timelines after their order has been confirmed.

Installation Services

For projects requiring installation, delivery of equipment will be coordinated with the installation schedule.

Installation dates will be agreed upon after:

  • Site assessment (where applicable)
  • Payment confirmation
  • Availability of equipment
  • Confirmation from the Customer

Inspection Upon Delivery

Customers are encouraged to inspect all products upon delivery before signing the delivery confirmation.

Any visible damage, missing items, or discrepancies should be reported immediately.

Delivery Charges

Delivery Charges vary depending on:

  • Delivery location
  • Weight and size of equipments
  • Installation requirements
  • Logistics cost

Delivery charges will be communicated before order confirmation.

Delays

While we strive to meet all delivery timelines, delays may occur due to circumstances beyond our control, including supplier delays, transportation issues, weather conditions, government restrictions, or force majeure events.

We will keep customers informed should any significant delay occur.

International Orders

At this time, AKHAL ENERGY SOLUTIONS LIMITED primarily serves customers within Nigeria. International supply arrangements may be considered upon request and will be subject to separate shipping terms.